Why you should build your own b2c crm for self-service saas companies via reddit
David Quaid
July 9, 2026
Reading discussions in r/SaaS and r/CRM, I keep seeing founders talk about building their own B2C CRM apps focused on customer self-service rather than relying entirely on off-the-shelf platforms. The pattern is clear: many want lightweight systems that let customers manage accounts, track orders, submit support requests, and solve common